General terms and conditions

By using our application, you agree to the general terms and conditions below. We have drawn these up to provide clarity regarding what you can expect from us, and what we expect from you as a user.

1. Who are we?

Werkbriefje.app is a digital service developed for small construction companies that want to simplify their administration. Our office is located at Stationsstraat 35 in Tiel. We are registered with the Chamber of Commerce under number 73825824 and our VAT number is NL002378248B55.

2. Applicability

These general terms and conditions apply to all quotations, services, and agreements from and with Werkbriefje.app (“application” / “we” / “us”) and any use of the Werkbriefje.app application. These general terms and conditions apply to the purchase of a subscription, including during the trial period, (“customer” / “company” / “administrative account”) and/or the use of the application by means of a user license (“user” / “you” / “your”).

3. Our service

Werkbriefje.app offers a user-friendly application that allows companies to digitally record and manage working hours, material usage, and project information. Our solution is specifically designed for small businesses in the construction sector.

4. Licenses and use

a) One user license is required per user. User licenses are personal and may not be transferred to others, within or outside the company.

b) One administrative account is provided free of charge per company (only upon purchase of at least one user license). The administrative account – which allows companies access to overviews, invoicing, and settings, for example – may be used by multiple employees within the company and is non-transferable.

5. Subscription and cancellation

Our service is offered on a subscription basis. The cost is €12,50 per user per month, excluding VAT. The subscription is automatically renewed monthly based on the number of active users. You can cancel at any time. The subscription and access to the application will then be terminated at the end of the current month.

6. Free trial period

New customers can take advantage of a free, no-obligation 30-day trial period. This trial period is intended to help you get to know the application well before deciding to subscribe. The duration and terms can be adjusted in consultation. For a trial period or demo, please contact us.

7. Payment

Invoicing is handled via monthly direct debit by our payment provider Stripe. Payment must be made within 14 days of the invoice date. If a direct debit fails, you will receive a reminder. In the event of non-payment, access to the application may be temporarily suspended.

8. Availability and support

We make every effort to keep our app available and stable. The application is available 99% of the time on average. Should an outage unexpectedly occur, we will resolve it as quickly as possible. For questions or support, you can contact us via email, phone, or WhatsApp. We usually respond within one business day; during busy periods, it may take a little longer.

9. Ownership and usage rights

All intellectual property rights to the application software, design, content, and source code belong to Werkbriefje.appAs a user, you only receive a limited right of use: the right to use the application as intended. The data you enter remains the formal property of Werkbriefje.app, but are used exclusively for the functioning of the application. We do not sell your data and do not share it with third parties.

10. Force Majeure

In the event of force majeure – including natural disasters, power outages, pandemics, cyberattacks, or supplier failures – can Werkbriefje.app cannot be held liable for damages or the temporary inability to provide the service. In such cases, we always seek a suitable solution.

11. Liability

We do our best to keep our application reliable, secure, and efficient. However, we cannot be held liable for any damage arising from, for example but not exclusively:

Our liability is always limited to the total amount you paid in subscription fees in the three months preceding the incident. As a user, you indemnify us against third-party claims arising from your use of the app.

12. Confidentiality

Werkbriefje.app undertakes to maintain the confidentiality of all confidential information shared during the use of the application or in the context of the collaboration. Confidential information includes, but is not limited to: business information, customer data, and other information designated as confidential or whose confidential nature can reasonably be presumed.

Werkbriefje.app handles all customer data with the utmost care and will never share, sell, or disclose to third parties, unless this is legally required or with the express consent of the customer. For more information on how we handle personal data, please refer to our privacy statement.

13. Privacy

We handle personal data carefully and in accordance with the General Data Protection Regulation (GDPR). In our privacy statement, we explain exactly how we handle data.

14. Changes to the terms and conditions

Werkbriefje.app reserves the right to modify these general terms and conditions. Changes will be communicated in advance via the app or by email. By continuing to use the app, you agree to the modified terms.

15. Applicable law and disputes

These terms and conditions are governed by Dutch law. We will first attempt to resolve any disputes amicably through consultation. Should this fail, the dispute will be submitted to the competent court in the region where Werkbriefje.app is situated.

16. Contact

Do you have questions about these terms and conditions or about the application? Feel free to contact us via:
Werkbriefje.app
Koen Dolron
Stationsstraat 35
4001CD Tiel, Netherlands
Chamber of Commerce: 73825824
VAT: NL002378248B55
Email: [email protected]
Phone: + 31610734114